Cancellation/Refund Policy

At Ultimate Bounce, customer satisfaction is our priority. Our policies ensure a smooth shopping experience while maintaining transparency and fairness.

  1. Order Cancellation:

    • Orders can be canceled within 24 hours of placement for a full refund. After this period, cancellations may not be accepted as the shipping process begins promptly.

  2. Refunds:

    • Refund requests must be initiated within 7 days of receiving the product.

    • Products must be unused, in their original packaging, and accompanied by proof of purchase.

    • Refunds will be processed back to the original payment method within 7-10 business days after product inspection.

  3. Non-Refundable Items:

    • Items damaged due to misuse, improper assembly, or accidents are not eligible for refunds.

For assistance, please contact us at Support@ultimatebounce.shop.